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Zelle®

Move money in the moment

Zelle makes sending, asking for and receiving money fast, safe and easy. Move money directly and securely from your account to someone else’s within minutes— using your Investors mobile app. With just a few taps, you can send money to friends or family using an email address or U.S. mobile number.2

1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Must have a bank account in the U.S. to use Zelle.
 
2 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.
Benefits

Benefits of Zelle

Send money simply

Zelle lets you send money fast in just a few steps right from your mobile phone. Even better, it’s already in your Mobile Banking app — no additional download necessary.

Settle up securely

Your money travels safely from the minute you hit send to the minute it hits the other person’s account. Straight from you to them, so you get peace of mind.

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Safety & Security

Security and Sending Money Safely

You don’t need to share sensitive financial or personally identifiable information when sending or receiving money with Zelle®. Whether you’re using the Zelle® app or using Zelle® directly through your bank or credit union’s banking app, the only information you’ll need to share is an email address or U.S. mobile number tied to a bank account in the U.S. Additionally, authentication and monitoring features are in place to help make your payments secure when you’re sending and receiving money.

Resources & Tips for Sending Money Safely

  1. Confirm your recipient’s contact information. Make sure you have the correct U.S. mobile phone number or email address for the person you want to send money to. When in doubt, contact your friend to double check.
  2. Beware of payment scams. If an offer sounds too good to be true, it probably is. For example, is a stranger selling online concert tickets at a steep discount and insisting you pay with Zelle®? Think twice. Make sure you only send money to people you personally know and trust.
  3. Understand your payment options. If you don’t know a person or aren’t sure you’ll get what you paid for, using your credit card may be a better payment option. Many credit card companies offer built-in buyer protections for cardholders. Check the terms and conditions of your credit card to see what’s offered. Unlike a credit card, Zelle® does not offer a protection program for any authorized payments made with Zelle® – for example, if you do not receive the item or the item is not as described or as you expected.

If you’d like more information on peer-to-peer payments safety, check out these articles from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB).

Helpful Tips for Using Mobile Payments Services and Avoiding Risky Mistakes
Tips on Using Peer-to-Peer Payment Systems and Apps
How to Keep Your Personal Information Secure Online

How to send money with Zelle®

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