Terms of Service

These Terms of Service (“Terms”) govern the access and use of our website and should be carefully read. By accessing or using this website and the online services offered by Investors Bank and its affiliates/subsidiaries (hereafter referred to as Investors, we, us or our), you accept and agree to be bound by these Terms as well as those terms specifically outlined in Investors’ Online Banking Agreements.

Information on this Website

The information contained in this website is not intended to provide any legal, financial or tax advice to individuals or entities, and should not be relied on or used for such purposes. Downloading, printing or copying from this website must be for noncommercial, personal use only.

You are encouraged to read our Privacy Policy and visit our Security Center for additional information.

You may request a copy of our “Important Information For Our Customers” Personal Accounts Terms and Conditions which contains more specific information regarding customer privacy, electronic funds transfers and funds availability, Terms and Conditions for Business Account, current fee schedules for both consumer and business accounts, or our Online Banking and Bill Pay Agreement. You may request these documents by calling us at 1.800.252.8119, by email or by visiting any of our convenient branch locations.

Mobile Network Verification

You authorize your wireless carrier (AT&T, Sprint, T-Mobile, US Cellular, Verizon or any other branded wireless operator) to disclose to Investors Bank and its third-party service providers your mobile number, network status, customer type, customers role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the relationship.  View our Privacy Policy to see how we treat your data.

Modifications

Investors may at any time make modifications, changes and alterations to the content of this website, including these Terms, without prior notice. Users are responsible for regularly reviewing these Terms for any changes. Your continued use of this website following any modifications, changes or alterations shall constitute your acceptance of each such modification, change or alteration. Information provided on this website is considered accurate and up-to-date. Any such modifications, changes or alterations will be effective immediately unless otherwise noted.

Severability and Conflicts with other Terms

If any provision of these Terms is determined to be unlawful, void or unenforceable for any reason, in whole or in part, then that provision will be severable from these Terms and won't affect the validity or enforceability of the remaining provisions. Conflicts between the Terms of our website and the specific terms and conditions of any other agreements relating to your accounts at Investors will be controlled by the specific terms and conditions of the other agreements relating to those accounts.

Copyrights, Trademarks and/or Servicemarks

Unless otherwise specified, the content of this website including, but not limited to, text, graphics, logos, buttons, images, data compilations, icons, and code, is the property of Investors Bancorp and/or its affiliates/subsidiaries, and is protected by United States and international copyright laws.

Unauthorized use of any logos and/or name or trade names or servicemarks belonging to Investors is prohibited. Certain graphics, logos, icons, designs, words, titles or phrases contained in this website may constitute trade names, trademarks or servicemarks of Investors or others. Trademarks or Servicemarks may be registered in the United States and in other countries as applicable. The display of trademarks or servicemarks on the pages of this website does not imply that a license of any kind has been granted unless expressly stated herein. Any unauthorized downloading, re-transmission or other copying or modification of trademarks/servicemarks and/or the contents herein may be a violation of law, and could subject the copier to legal action. All other registered and unregistered trademarks are the property of their respective owners.

Disclaimer of Warranties

ALTHOUGH WE MAKE EVERY ATTEMPT TO ENSURE THAT THE CONTENTS PROVIDED OR OTHERWISE DISPLAYED ON OUR WEBSITE ARE ACCURATE, WE MAKE NO REPRESENTATION, ENDORSEMENT OR WARRANTY THAT THE CONTENTS ARE ACCURATE OR SUITABLE FOR YOUR PARTICULAR PURPOSE. THE WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN “AS IS” BASIS. USE OF THE WEBSITE AND ITS CONTENTS IS AT THE USER’S SOLE RISK. THE WEBSITE AND ITS CONTENTS ARE PROVIDED WITHOUT ANY REPRESENTATIONS, ENDORSEMENTS OR WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, WITH THE SOLE EXCEPTION OF WARRANTIES (IF ANY) WHICH CANNOT BE EXPRESSLY EXCLUDED UNDER APPLICABLE LAW.

Limitation of Liability

IN NO EVENT WILL INVESTORS OR ITS SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS OR EMPLOYEES BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, ARISING IN CONNECTION WITH ANY PARTY'S USE OF OUR WEBSITE OR A LINKED SITE, ANY FAILURE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY, COMPUTER VIRUS, LINE SYSTEM FAILURE OR LOSS OF DATA; ANY LOSS OF USE RELATED TO OUR WEBSITE OR A LINKED SITE; ANY WEBSITE OPERATED BY ANY THIRD PARTY; OR ANY CONTENTS OF THIS WEBSITE OR ANY LINKED SITE, EVEN IF INVESTORS IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

Waiver

NO WAIVER BY INVESTORS OF ANY RIGHT UNDER OR TERM OR PROVISION OF THESE TERMS OF SERVICE WILL BE DEEMED A WAIVER OF ANY OTHER RIGHT, TERM OR PROVISION OF THESE TERMS AT THAT TIME OR A WAIVER OF THAT OR ANY OTHER RIGHT, TERM OR PROVISION OF THESE TERMS AT ANY OTHER TIME.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the law of the State of New Jersey, without regard to the conflict of laws thereof, and to the laws of the United States.


Investors Bank Promotional SMS/Text Messaging Terms and Conditions

The following terms and conditions apply if you have opt-ed in to Investors Bank Promotional SMS/Text Messaging:
 
Program Description
Investors Bank SMS Messaging allows you to opt-in to receive SMS messages for product information, offers, promotions and other marketing information related to our banking products. Investors Bank SMS Messaging does not include SMS alerts regarding your account specific information. If you would like to set up account specific SMS alerts (e.g., low balance alerts), you must enroll in Investors Bank Online and Mobile Banking. You can enroll here.
 
Cost
Standard messaging and data rates from your mobile carrier may apply. 
 
Message Frequency
Subscribers to Investors Bank SMS Messaging will receive one (1) message per alert. Depending on the response, multiple replies could be received.
 
How to Opt-out
You may opt-out of Investors Bank SMS Messaging at any time. To opt-out of Investors Bank SMS Messaging, reply STOP to 39969. An unsubscribe message will be sent to your number confirming the cancellation, but no more messages will be sent after that one.
 
Privacy 
The Investors Bank Privacy Policy can be reviewed here.
 
Support/Help
For support or information about Investors Bank SMS Messaging, reply HELP to 39969. You may also reach out to the NICE Center at 855-422-6548.
 
Online and Mobile Banking
If you have previously enrolled in Investors Bank online or mobile banking, you are subject to the Investors Bank Investors Online Banking and Mobile Banking Terms of Service. These Terms of Service were provided to you at the time of online enrollment and can be found when you log in to your account.